Returns

If you have received your order and have changed your mind, or no longer require it, please email our sales team with your sales order number and the reason for the return within 14 days of purchase.

If Euroluce agrees to the return of the order, we will advise you of any restocking fees that will be applied to your refund and other terms and conditions that apply.

All items being returned must be in original and resalable condition. All original packaging must be present with the product being returned and must be in original condition. This includes no ripped or damaged boxes and no writing on the packaging. The product cannot have been used or installed and uninstalled.