Product Recall

HomeProduct Recall

Product Recall

ACCC Info Centre: 1300 302 502
See www.recalls.gov.au for Australian Product Recall Information

 

December 2021

 

BON JOUR UNPLUGGED

Brand: FLOS

Reason: The recall is due to a battery overheating if charged for a prolonged period of time.

Affected States: Regional

Hazard: Due to a small number of reports from customers who purchased the first version BON JOUR UNPLUGGED rechargeable table lamp manufactured between October 2016 and July 2019 as they may show signs of battery overheating if charged for a prolonged period of time. The number of cases reported by Flos the manufacturer is very small below 0.14% of total sales, however Euroluce the Australian importer and distributor has been advised of the issue so we are now recalling effected product.

What to do: If you have purchased a Bon Jour Unplugged lamp in the period stated, please contact us for your new set. As a precaution, we strongly advise that you do not use the lamp until it has been fitted with the new power supply kit. Contact Euroluce Head Office directly by phone or email and provide any specific or general details they may have for their BON JOUR UNPLUGGED in order to evaluate if a replacement battery is required. The BON JOUR UNPLUGGED should be disconnected from the charger and not used until a replacement power supply kit including battery has been installed. Replacement power supply kits including battery are readily available for immediate supply and replacement.

Contact Details: sales@euroluce.com.au or call 02 9356 9900

 

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