KEEPING EUROLUCE SAFE

We have taken all necessary measures to keep our Euroluce community safe, and operate in line with all government requirements.

  • Check-in

    Our policy is to comply with all relevant government COVID-19 guidelines and health orders, including vaccination requirements of our team members and customers.

    If required*, we will be checking customer and clients vaccination status, please have your digital vaccination certificate ready or medical exemption certificate, only those who meet the requirements of the government’s health orders will be able to shop in store.

    *NSW Government

  • Health & Hygiene Standards

    We frequently clean our studios and ensure all surfaces and high-touch locations are regularly sanitised.

  • Social Distancing

    We have signs and floor decals to help you shop comfortably and maintain a safe distancing between yourself and others.

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    Face Masks

    We will always adhere to the requirements on face coverings in store to ensure the safety and comfort of our teams and customers. If masks are mandatory, we ask that our customers adhere to the requirements, unless a medical exemption applies.

  • Feeling Unwell

    For those who are feeling unwell, we encourage you to stay home.

  • Deliveries

    Our Distribution Centre have implemented several safety measures to ensure the safety and wellbeing of our team members and customers when you receive your products from us. The measures include frequent and thorough cleaning and sanitisation of high touch surfaces, the requirement for all team members to wear face masks and adhere to strict hand hygiene protocols at all times.

  • Video Appointments

    Whilst we are still happy conducting face to face meetings, the option of a video appointment is available with one of our specialist team to discuss your lighting & projects needs.

  • Call & Collect

    Pay over the phone and we can arrange for you to collect your purchases from our studio door.

  • Online Store

    You can view & purchase via our online store.

  • Payment

    We encourage contactless payment.

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