Delivery Guide

HomeDelivery Guide

We thank you for your interest in purchasing from our Euroluce Webshop.

We have provided standard delivery times below based on our contract freight providers’ service agreement and our most current knowledge of distribution across Australia. These are are provided as guidance only. Euroluce cannot provide guarantees for delivery within the specified periods below nor is Euroluce liable for costs associated to delayed delivery.

Euroluce will always ensure its best endeavors are undertaken to achieve delivery expectations within the specified period below for Items purchased that are In Stock in our National Warehousing and Logistics Centre located in Sydney.

ITEMS IN STOCK
(National Delivery Time Frames)

NSW

Sydney Metropolitan Areas

3-5 days

Other NSW

3-8 days

ACT

Canberra

3-5 days

Other ACT

3-8 days

Victoria

Melbourne Metropolitan Areas

3-5 days

Other Victoria

3-8 days

Queensland

Brisbane Metropolitan Areas

3-5 days

Gold Coast

3-5 days

Other Queensland

5-8 days

South Australia

Adelaide Metropolitan Areas

3-8 days

Other South Australia

5-8 days

Western Australia

Perth Metropolitan Areas

5-8 days

Other Western Australia

5-16 days

Tasmania

Tasmania

6-8 days

Other Australia

up to 17 days

ITEMS ON BACK-ORDER

For items not in stock at the time of order confirmation, delivery time will be based on the lead time for each brand (as listed below) plus the national delivery time-frame (as listed above). For orders consisting of multiple brands please use the longest lead time (e.g. if you are purchasing both FLOS and WASTBERG products and they are not in stock, the delivery time-frame will be 18 weeks plus national delivery time based on your location, assuming single delivery is arranged).

 

INDICATIVE MANUFACTURER LEAD TIMES (INCLUDING SEA FREIGHT SHIPMENT TO AUSTRALIA*)

FLOS Spa

12 weeks

YAMAGIWA

12 weeks

JIELDE, OLUCE & WASTBERG

14 weeks

* Lead times noted above may be reduced by opting for AIR Freight shipment. Please contact one of our Euroluce offices to discuss this option further and the added costs related to this.

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